1. Introduction
At BioHack Studios (“we,” “us,” or “our”), we value and prioritize the privacy of our customers and visitors (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website located at https://biohackstudios.com/ (the “Website”) and when you use our services (collectively, the “Services”). By accessing or using our Website or Services, you consent to the collection, use, disclosure, and processing of your personal information as described in this Privacy Policy.
2. Information We Collect
2.1. Personal Information
We may collect personal information that you voluntarily provide to us when you use our Services or interact with our Website. This includes, but is not limited to, your name, email address, phone number, billing address, and any other information you provide when you register an account, make a purchase, or contact us for support.
2.2. Website Usage Information
When you visit our Website, we automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring/exit pages, clickstream data, and other similar data.
3. Use of Collected Information
3.1. Provide and Improve Services
We use the information we collect to provide, personalize, maintain, and improve our Services. This includes processing your transactions, responding to your inquiries and requests, delivering relevant content, and enhancing the overall user experience.
3.2. Communications
We may use your personal information to communicate with you about our Services, updates, promotions, and important notices. You can choose to opt out of receiving certain types of communications by following the unsubscribe instructions provided in the email or by contacting us directly.
3.3. Analytics and Aggregated Data
We may use website usage information to analyze trends, track user activities, gather demographic information, and administer the Website. We may also use aggregated and anonymized data for research and statistical purposes, which does not personally identify you.
4. Sharing and Disclosure of Information
4.1. Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, customer support, and marketing platforms. These service providers are contractually obligated to protect your information and can only use it for the specific purposes we provide.
4.2. Legal Requirements and Protection
We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose your information to protect our rights, privacy, safety, or property, or that of others.
4.3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will take reasonable steps to ensure the confidentiality of your information is maintained.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies before providing any personal information.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at [email protected]. If we become aware that we have inadvertently collected personal information from a child under the age of 18 without verification of parental consent, we will take steps to delete that information from our records.
8. Retargeting and Lead Ads Data Usage
8.1. Use of Lead Ads Data for Retargeting
When you interact with our Lead Ads on platforms such as Facebook, we may collect personal information that you voluntarily provide, including but not limited to your email address and other contact details. We use this information to deliver relevant advertisements to you, including through retargeting campaigns on Facebook and other digital platforms. This means that after you submit your information through a Lead Ad, you may see ads from BioHack Studios while browsing Facebook or other websites and apps that are part of the Facebook Audience Network.
8.2. Consent to Data Use
By submitting your information through our Lead Ads, you consent to the use of your data for retargeting purposes as described in this section. You also consent to the creation of custom audiences on Facebook using your information. These custom audiences allow us to show you more relevant content and offers based on your previous interactions with us.
8.3. Opting Out of Retargeting
We respect your privacy and offer you the ability to opt out of retargeting. If you do not wish to see ads from us on Facebook, you can adjust your ad preferences directly on Facebook by visiting your Facebook account settings. Please note that opting out of retargeting will not remove you from all marketing communications but will specifically limit targeted ads based on your interactions.
8.4. Data Security and Third-Party Compliance
We take the security of your personal information seriously. Any data collected through our Lead Ads and used for retargeting is stored securely and handled in accordance with this Privacy Policy. We may share your information with trusted third-party service providers who assist us in creating and managing our advertising campaigns. These third parties are contractually obligated to protect your data and use it only for the specific purposes for which it was provided. We do not sell or transfer your data to third parties for any purposes unrelated to our advertising efforts.
8.5. Compliance with Facebook’s Policies
Our use of Lead Ads data is fully compliant with Facebook’s Custom Audience Terms, Advertising Policies, and applicable data privacy laws. We ensure that all practices related to the collection, storage, and use of your data are transparent and aligned with both our privacy standards and those of Facebook.
8.6. Data Retention Period
We retain personal information collected through our Lead Ads only for as long as it is necessary for the purposes described in this section or as required by law. After this period, the data is securely deleted or anonymized.
